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Project

Tinkoff of Mobile connected the voice assistant to Oleg

Customers: Tinkoff of Mobile (Tinkoff Mobile)

Product: Tinkoff Oleg Golosovoy assistant

Project date: 2019/12

2019: Connection of the voice assistant Oleg

On December 24, 2019 Tinkoff of Mobile reported that it connects the voice assistant Oleg to services of cellular communication. For subscribers of Tinkoff Mobayla Oleg will act as the personal voice concierge — he will be able to receive for them incoming calls, to talk and joke with interlocutors, to write and decrypt messages using speech technologies, etc.

Oleg will become the first voice assistant to own development with similar functionality among the Russian telecom operators.

In the starting (beta) version the voice assistant to Tinkoff will be able to answer calls to subscribers of Tinkoff of Mobayl if those are busy, are out of network or do not hear a call. Also, if the subscriber does not want to answer — he can reset a call: Oleg will be responsible for it.

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"The subscriber cannot answer. I am an assistant Oleg what to transfer to me? I will write"
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After record he will transfer audio to the text using a sensing technology and speech synthesis of Tinkoff VoiceKit and will send it to the subscriber of Tinkoff of Mobayl by the SMS.

The audiomessage and the decrypted text will also be available in mobile application of Tinkoff of Mobile in the Events tab.

Subscribers of Tinkoff of Mobayl will be able independently to configure in what cases Oleg's help will be necessary:

  • when phone not in network;
  • the subscriber talks;
  • resets a call;
  • does not answer during certain time — from 10 to 30 seconds.

Also the user will be able to select as the voice assistant will call him: Alexander, Sasha, or, for example, "Mister".

Oleg will be able to support a conversation with the interlocutor — for example, to tell a joke or to joke if to ask it about it: "Oleg, tell a joke". In the near future Oleg will work with more advanced queries of interlocutors and to talk to them on free subjects.

Also Oleg will help subscribers of Tinkoff of Mobayl to be protected from spam calls from unfamiliar numbers - in text interpretations he will warn that the message can be from the spammer (the voice assistant has the base spam numbers).

The voice assistant Oleg for December, 2019 is available to subscribers of Tinkoff of Mobayl in the latest version of mobile application on iOS and on Android. The service - is free for all subscribers of Tinkoff of Mobayl. It is possible to connect the voice assistant in the Tinkoff Mobayl application: 'Main' —> 'Add service'.

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the Tinkoff group has own voice assistant, own speech Tinkoff VoiceKit technologies and own mobile operator. Integrate them with each other - it there was only a matter of time. We decided to start service - to connect the voice assistant to communication services that it decrypted the speech in the text and sent it to the subscriber. At least, it is convenient - as works absolutely by other principle unlike service of voice mail which of the Russian subscribers very few people use.

Oleg in Mobayla considerably saves time of subscribers, accelerates and simplifies communication, can entertain interlocutors. Further he will acquire additional skills, for example, of free communication and has every chance of making mini-revolution in the sphere,

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