| The name of the base system (platform): | Artificial intelligence (AI, Artificial intelligence, AI) |
| Developers: | IBM |
| Branches: | Trade |
| Technology: | BI, CRM |
IBM Tealeaf gives opportunities of the analysis of consumer experience on the basis of artificial intelligence.
2020: Key IBM Tealeaf functions
According to information for February, 2020 the solution IBM Tealeaf allows:
- Analyze a customer behavior
- Lower number of incomplete orders using the analysis on the basis of AI
- Save time, take actions, detecting anomalies using AI
- Detect and prevent fraud
- Create optimal design and improve convenience of using
- Increase profitability and efficiency of customer support
- Protect the data
- Ask the question Watson and save time
- Increase quality of mobile interaction
- Use a set of Watson Customer Experience Analytics
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