Customers: Ministry of innovations, digital development and infocommunication technologies of the Sakha (Yakutia) Republic
Contractors: Inline Technologies (Inlayn tekhnolodzhis) Product: Call center - Construction projects and upgrades of call centers and contact centersProject date: 2019/08 - 2020/02
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2020: Inline Technologies constructed system-112 infrastructure in Yakutia
On March 13, 2020 INLINE Technologies announced participation in the project on creation in Yakutia the systems of a call of the emergency operational services by uniform number "112". The project was performed under the auspices of the Ministry of innovations, digital development and infocommunication technologies of the Sakha (Yakutia) Republic, the profile ministries and departments of the republic.
Creation of a system-112 in Yakutia became a part of implementation of the federal target program "Creation of a System of Providing a Call of the Emergency Operational Services by Uniform Number "112" in the Russian Federation". Thus, Yakutia was among 50 regions of the Russian Federation equipped with service of a call of emergency services by the principle of "single window".
INLINE Technologies created a core infrastructure of a system in the main regions of Yakutia and also unrolled system-112 call center at the Republican center of infocommunication technologies. Besides, the company carried out equipment of operational services of the Sakha Republic by the special equipment and the software and implemented trial operation of a system in city districts Yakutsk, Zhatay and also in 8 regions of Yakutia.
For our company it is the first such project. We for the first time worked on creation of infrastructure of acceptance of mass emergency citizens' appeals in so large scale. We will be able to apply the got experience and skills of multichannel data processing of telematics and geopositioning when implementing a system-112 in other regions of the country now and also to solving of tasks of tracking and monitoring in transport, logistic and other industries, noted Sergey Dzyunya, the head of regional development INLINE Technologies
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For March, 2020 the system of an emergency call by uniform number "112" is implemented in all territory of Yakutia. Plans of its further development include including implementation of mechanisms of automatic data routing of geopositioning on the basis of artificial intelligence and also development of additional services for rendering psychological assistance.