| Customers: Moscow Credit Bank (MCB)
Contractors: Elma (Elma, Intelligence Lab, Practice of BPM) Product: ELMA BPM SuiteProject date: 2018/04 - 2018/09
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How to integrate data into decision making process using BPM
Business process management characterizes business methodology in the client of the focused company where competent mechanisms of work with clients are integrated into all processes of the organization.
Process of approval in MKB of a rate in ELMA
Project Results:
- Unified register of accounting of approval of rates
- Status and number of requests
- System of metrics
- Standardization of process for all points of service
- Ease of use for KM
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