The center of eye and plastic surgery in Ufa is equipped with a management system for NeuroniQ queue

2020: NeuroniQ system implementation

May 15, 2020 Technologies of the Future reported that the All-Russian Center of eye and plastic surgery (Ufa) is equipped with the Queue NeuroniQ system.

All-Russian Center of eye and plastic surgery (Ufa)

Thanks to installation of a management system for queue of NeuroniQ comfortable conditions of stay for visitors of the organization are created: "live" queue is liquidated and the quantity of conflict situations decreases.

Being registered on receiving service by means of the touch NeuroniQ DUO terminal, the patient can go about the own business in waiting time, but not trace a queue status. At the same time the possibility of the choice of the wrong queue and need of repeated waiting is excluded.

Besides, the awareness of visitors of the center owing to installation of an information display increases. On the screen, in addition to the caused coupons, handbook data about work of the organization are displayed: operating time, location of departments, direction indicators of the movement to different offices, promotional materials.

Application of the hardware and software system NeuroniQ reduces quantity of questions to employees at the expense of what loading decreases and personnel labor productivity increases.

Intelligent system of NeuroniQ – the instrument of control of work of registry of the center. Using operational and statistical data, the management of organization can trace a queue status, load of personnel and to react timely to the arising difficulties.

NeuroniQ queue – the solution for improvement of interaction at all levels of process of acceptance of patients in hospitals, clinics, the medical centers and laboratories. For May, 2020 more than 700 medical institutions increased service quality of the population using the NeuroniQ system.