| Customers: MTS Bank Moscow; Financial Services, Investments and Auditing Contractors: HFLabs (HumanFactorLabs) HFLabs Product: HFLabs FactorProject date: 2014/08 - 2014/11
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2014
Data Quality for "MTS of Bank"
HFLabs integrated Factor with the new front office of bank based on Oracle Siebel CRM.
"Factor" checks data which are entered by operators. A system signals about errors in passports, phones, the addresses and the Full Name. In this case the operator has an opportunity at once to specify data together with the client. Besides, Factor interferes with emergence of duplicates in the database.
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