| Customers: OTP Bank Moscow; Financial Services, Investments and Auditing Contractors: HFLabs (HumanFactorLabs) HFLabs Product: HFLabs FactorSecond product: HFLabs of the Hint Project date: 2014/08 - 2014/12
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2014
Data Quality for "OTP-bank" Using Factor in bank check the addresses of clients and prepare the reporting for DIA. Also the product HFLabs determines geocoordinates for the addresses to which debtors live. Using these coordinates, the bank finds the closest employee of collection service.
Besides, HFLabs implemented in Podskazki bank for entry forms. "Hints" increased the speed with which operators fill out the questionnaire of the client.
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