NeuroniQ will organize queue of clients of "the Hardware Trading Company"

2020: NeuroniQ system implementation

On June 22, 2020 the company of Technology of the Future reported that its NeuroniQ system will organize queue of clients of the Hardware Trading Company.

Electronic queue – the hardware and software system intended for ordering of a flow of visitors. A system is applied in medical institutions, banks, offices of service of the telecommunication and power enterprises. However, "live" queues and problems accompanying them are inherent in more extensive circle of the organizations.

The hardware trading company which is engaged in the wholesale supplies of hardware products went on the way of improvement of service quality of the customers and installed a queue management system. The intelligent system of NEURONIQ allows to automate flux profile of clients on managers of the enterprise. Owing to what the problem of observance of a priority is fixed and conflictness level decreases.

The electronic queue saves visitors from need to find out which of employees can provide a certain service and to whom to get in a queue. With respect thereto the quantity of the help questions asked managers is reduced pressure upon personnel decreases and the efficiency and performance of work increases.

Besides, a system performs information function: on a LCD board in addition to the called clients promotional and reference materials are displayed. At the same time, It should be noted that the interface of a board and the terminal are executed using corporate flowers and graphic elements.

The NEURONIQ system – the assistant for collecting of statistical information on work of employees and office in general. The management of the organization can control process of service of customers and on the basis of the provided reports to plan actions for further improvement of service.

Thus, the similar solution can be applied not only in budget and banking institutions, but also in the companies retail and wholesale, in personnel departments of the large organizations, in the service and visa centers, in car showrooms and points of issue and return of goods.