Technoserv maintains more than 10 years efficiency of IT and the telecom equipment of Tele2

2020: Support of efficiency of IT and telecom equipment

On June 30, 2020 the Technoserv company, one of the Russian system integrators, in 2020 continues technical support of IT and network equipment of Tele2 mobile operator. Cooperation between the companies in service maintenance continues more than 10 years.

For June, 2020 to technical support of Technoserv there is an IT equipment two large DPCs the operator, located century Rostov-on-Don. This server equipment, systems and networks data storage and also tape libraries of such vendors, as Fujitsu Hitachi Vantara HP Enterprise IBM Oracle. Also Technoserv is engaged in service of network equipment of Tele2 of production Cisco Systems and Citrix: these are backbone, corporate and wireless networks of transfer data. In total on technical support the integrator for June 30, 2020 has about 700 items of equipment, located in 14 cities in the territory from Kaliningrad to Siberia.

The main obligation of Technoserv is ensuring stable operation of the equipment. For this purpose on places specialists execute technical support and preventive maintenance of IT and the telecom systems. Failure handling is performed with observance of requirements of SLA with strict requirements on time of response to an incident, at the same time for the critical equipment the round-the-clock mode of service 24х7х365 is provided. Also the integrator guarantees existence of a necessary warehouse stock of parts and devices.

Long-term cooperation with Tele2 is a pride subject for Technoserv. We highly appreciate trust which is put in us by the partner, more than 10 years transferring us to service the most valuable asset for any telecom operator – own IT and telecom infrastructure, – Dmitry Shilov, the director of competence center of service and outsourcing of Technoserv company commented. – For previous years we executed many projects on creation, development, upgrade of network and computing resources for Tele2.

The highly competitive market demands from high-quality telecom operators of services: digital clients wait for high speeds, the maximum covering and stability of services. Tele2 as the hi-tech company need to exclude influence on quality of service for the client at damage. Therefore it is important to us to build work on infrastructure maintenance correctly: apply the best practices of design of failsafe IT systems; to regularly hold preventive events which will allow to prevent accidents on network; as soon as possible to recover working capacity the equipment in case of failures even if also imperceptible for clients, – Alexey Martynov, the CIO of Tele2 noted.