| Developers: | Facemetric (Neyrometrika) |
| Technology: | SUO - Management systems for queue, Systems of video analytics |
The Management of Queue Length system from Facemetric will help to manage queue length.
2020: Description of the Management of Queue Length system
For June, 2020 the Management of Queue Length system allows to count as the number of people in queue, and to identify groups — to predict the potential number of checks and holding time.
In case of the potential shortage of cashiers a system notifies the administrator. It helps to hold optimal queue length, and the shop can optimize staff costs and reduce the number of the baskets left by buyers.
A system allows to reveal negative emotions in the queues and factors causing them. Timely prevention of excesses works for increase in loyalty and customer satisfaction. A system can be used for benchmarking of cashiers — the acquired information also positively affects a customer loyalty.
A system notifies on appearance of people from "black list" — those to whom special attention of the administrator or security service is required. It increases security in shop.
Approaches: to shops with several cash desks and to supermarkets
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