"A pawnshop Rublyov" implemented a management system for NeuroniQ queue

2020: NeuroniQ queue management system implementation

Pawnshop Rublyov (Chita) optimized work of office of acceptance of visitors by means of an electronic queue of NEURONIQ. Technologies of the Future reported about it on July 17, 2020.

Basic purpose of a system – creation of comfortable terms of service both for clients, and for the staff of the company. The hardware and software system fixes a problem of observance of a priority and reduces conflictness level. Due to use of the corporate style in execution of the interface and the Queue NEURONIQ technologies helps to create positive image of the company. In addition, an opportunity to show the ad and reference information is given (without installation of the additional hardware).

The management system for queue collects statistical and operational data about work of each employee, about service rate, about waiting time in queue, about flux profile of visitors on days of the week and month, about labor productivity of each employee, about the most demanded services. Similar information promotes study of solutions on further improvement of service, on awarding of personnel, on identification of difficulties in work of office and on taking measures for their elimination.