| Customers: East Bank
Contractors: HFLabs (HumanFactorLabs) HFLabs Product: HFLabs FactorSecond product: HFLabs of the Hint Project date: 2011/10 - 2012/07
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2012: Product introduction of Hint and Factor
In July, 2012 the HFLabs company implemented Hints and Factor in East.
According to the company, Factor HFLabs provides Siebel UCM in East with the standardized data of clients. For natural persons it is the postal addresses, phones, details of documents, the Full Name, date of birth. For the companies — names and details. Besides, Factor looks for duplicates in the database of bank, helps with fuzzy retrieval of clients and finds geocoordinates for the addresses. Also the bank uses Hints of HFLabs. They help users to enter the postal addresses without errors.
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