Developers: | Proteus SEC |
Technology: | Call centers |
Main article: Call center appointment, types and tasks
2020: Passing of testing for compatibility with Scala-R
On August 13, 2020 SKALA-R company announced that at once three systems connected with the organization of work of contact centers passed successful test for compatibility with the SKALA-R hyper convergent platform: contact center of production of STC PROTEUS LLC, the dialogue Digital2Speech platform of production of BSS company, a management system for workload on contact center of ARGUS of WFM CC of production of STC of ARGUS LLC. Read more here.