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Capital of Life Robot Albert (Alert Robot) Online agent

Product
The name of the base system (platform): Artificial intelligence (AI, Artificial intelligence, AI)
Developers: Capital of Life (Capital Life Life insurance earlier Rosgosstrakh-Life (RGS-Zhizn)
Date of the premiere of the system: 2020
Branches: Insurance
Technology: RPA - Robotic process automation

2020

  • The platform is connected to any telecommunication channel – the messenger, phone, e-mail.
  • The unique solution with artificial intelligence allowing to scale work of one living business coach for training of hundreds and thousands of employees at the same time.
  • The main advantage – working off of skills to "automatism".
  • Average investment of time by participants of 30 minutes a day.

Platform

  • It is possible to be registered, trained, sign the agency agreement and to earn a commission fee completely online without visit to office.
  • The personal account of the online agent which is integrated with main systems of the company is created.
  • Special products on the portal of sales with completely remote execution of agreements are developed and configured.
  • The training online courses on products, the general questions, on work on the portal of sales are developed and integrated into a personal account of the agent.
  • The unique Robot Albert platform with artificial intelligence for training in practical skills of sales is used.
  • It is possible to be registered here: https://kaplife.ru/online-agent/

Technologies

  • The technology platform for the project was created by own command in 3 months.
  • For integration of the website with a system of accounting of agents (for functionality of self-registration of the agent on the website) the web services working under the SOAP protocol were implemented.
  • The office of the agent was developed on the ASP.NET platform using a framework of MVC.
  • When implementing a frontend of an office of the agent the CSS framework of Bootstrap which allows to develop adaptive interfaces quickly was used.
  • As the data warehouse the Oracle database is used.
  • Platformarobot Albert is the LMS platform of new generation aimed not at knowledge transfer, and at development of skills.