"Intersection" implemented technology of virtual selection of employees

2020: Implementation of technology of virtual selection of employees

On November 23, 2020 it became known that the retail chain stores Intersection began to hire employees using technology of the automated virtual selection of employees of V-SSC (Virtual Shared Services Center) from Skillaz company. The technology was implemented within automation of mass personnel recruitment and allowed Intersection to hire already more than 2.5 thousand employees. At the same time the speed of hiring increased by a quarter, and the completeness of the state grew by 4%.

As a result automation of all cycle of recruiting of personnel will allow to reduce the cost of selection of the employee by 27%, hiring time – from 7 to 2 working days, check time in a security system – to 15 minutes, and to increase conversion of candidates by 3%.

This technology tsifrovizirut all stages of selection of employees: from emergence of need for personnel unit before transfer of the approved candidate for a design. A system analyzes completeness of the state, plans selection, does primary dialing to the applicant and conducts the candidate on a selection funnel.

At release of a position in the staff list, a system automatically publishes a vacancy on all key platforms, including - in social networks. It occurs as prioritizing: urgent vacancies are published first of all.

At the first stages of a funnel of selection primary call to the candidate is made by the robot. In case of lack of the answer a system automatically fixes need of a repeated call. As a result to the operator only active contacts get. Also the robot analyzes the number of applicants in base and creates loading in proportion to number of operators.

The analytics is conducted at all stages, the online reporting is updated each 5 minutes. At final stages of selection recruiters-protsessniki - specially trained staff of Skillaz communicate with the candidate. Due to their profound knowledge of the system of digital selection, the unrolled scripts and well-defined standards of work at the exit Intersection receives the transparent cost of selection of one employee and also end-to-end analytics on hiring for increase in efficiency of recruiting.

For November, 2020 a system is tested in four regions of retail chain stores Intersection, is going to carry out complete transition to the system of mass selection in the first quarter 2021. The complete Skillaz broadcast of functions of media planning, the publication of vacancies, lead generation and management of advertizing, the organizations of a flow of candidates, services of call center and telephony and also complete maintaining candidates for a funnel of the first contact before a design will be a result of the project.

Process automation is a necessary stage of development of each large company. Main objectives of HR strategy of Intersection – growth of efficiency through digital transformation of business processes and creation of the best client experience. We are sure that thanks to V-SSC technology our state will be replenished with professional and careful employees, and all system of recruiting, as well as business processes in general, will reach other qualitative level. Market potential of HR-tech will help Intersection to achieve good results, so to strengthen a HR brand and corporate culture.

We started this business direction of an ecosystem Skillaz because saw great demand for technological outsourcing of recruitment at clients. The competition for employees amplifies, and employers need qualitatively other indicators. I think that thanks to V-SSC we will help the companies to achieve the indicators considerably exceeding traditional outsourcing tools. And for players who already exist in this market we will offer technically developed platform with all necessary tools for selection outsourcing.