SBI Bank accelerated the digitization of documents thanks to Biorg technologies

2022: Implementation of Beorg Smart Vision Cloud Platform in SBI Bank

SBI Bank 1.5-3 times reduced the time of transfer data from paper media to the internal information system thanks to the cloudy platform. Beorg Smart Vision Biorg The development of a resident () Skolkovo on Group of ВЭБ.РФ technologies neural network recognitions will help financial the organization optimize internal and external, business processes increase the speed and quality of client service, operations with counterparties and operations related to foreign economic activity. This was reported by Biorg on January 13, 2022.

Source: filearchive.cnews.ru

To digitize SBI documents, the Bank considered the proposals of several vendors. In terms of cost, quality, security of file exchange, terms and conditions of integration, Biorg surpassed competitors. The decision on cooperation was made based on the results of a pilot project on digitization of documents in mobile points of registration of SBI Bank's client card products. The organization plans to implement the Beorg Smart Vision cloud platform in all processes where manual processing of client data is required.

"Initially, we used the Biorg cloud service to quickly process card products at service points. It was important for us to reduce the time of manual input of customer data and improve the level of customer service. With the decision from Biorg, it is enough for the employee to simply scan the document, after which the data automatically enters the system. For example, processing the main spread of a passport takes 2-5 seconds, the entire document, including handwritten data - up to 2 minutes, " commented by Sergey Nenakhov, Head of Card Products and Services Support Department of SBI Bank

To protect information on the platform, a data depersonalization mechanism is used - before digitizing the neural network, images of documents are "cut" into fragments. Every month, 4 million documents with personal data are processed on the platform, which are transmitted via an encrypted (GOST) channel.

"Among the residents of Skolkovo, Biorg is one of the companies dynamically developing in the field of artificial intelligence. She confidently increases the volume of revenue and the number of employees. On a grant from Skolkovo, the company finalized AI recognition and analysis technologies. Case 'Biorg' and SBI Bank is a clear example of how technology comes to the aid of entrepreneurs in those areas that have traditionally been considered problematic - high-quality data entry into information systems. Technologies created for people create new value added in the modern world of digital services, " Pavel Krivozubov, Head of Robotics and Artificial Intelligence, Skolkovo Foundation Information Technology Cluster

Thanks to two-step recognition, Biorg technology allows you to digitize any documents and drawings with a quality of more than 99%. Values with a low confidence threshold, for example, handwriting, the neural network transmits to the data verification operators for manual input. More than 50 thousand operators are registered on the crowdsourcing part of the platform. During the pandemic, 10,000 jobs were created. People work in different time zones of Russia, which guarantees the continuity of the process for the customer.

"The use of cloud technology is becoming one of the indicators, the readiness of the organization for the future (future-ready). Using the example of the Beorg Smart Vision platform, clouds offer the benefits of fault tolerance at peak loads, flexibility, scalability, which is important in an increasingly competitive digital environment. Accenture estimates that the transition to cloud services helps companies reduce 10-20% costs, and the time-to-market indicator by 30-50%, " Alexander Korobov, Director of Development and Sales of Biorg

From 2018 to 2020, Biorg took part in a federal program to digitize the archives of registry offices and digitized about 44 million civil acts - more than 1.5 billion fields with data. In electronic form, information was received in the Unified State Register of Registry Offices, the main source of information about citizens of the Russian Federation. The customers of the company are TELE2, BCS, Severstal, the Central Bank of the Russian Federation, Concern Rosenergoatom JSC and others.

2020: Beorg Smart Vision Integration Plans

On December 16, 2020, Biorg, a Russian developer of intelligent systems based on neural networks and machine learning, announced the beginning of cooperation with Kiwi Platform, whose main activity is related to the development of the fintech product marketplace in order to introduce innovations in the banking sector of Russia and the CIS countries. In accordance with the terms of the contract, digital document recognition services based on Beorg Smart Vision using QPlatform will be integrated into the infrastructure of banks interested in innovative fintech solutions.

Cooperation between Biorg and Kiwi Platform will begin with a project for SBI Bank. Its task is to increase the efficiency of client services and the operation of the back office through the Beorg Smart Vision platform, on the basis of which recognition services and services are provided. She will be responsible for recognizing passport data in the process of issuing credit cards and "primary" in the formation of financial statements. As practice shows, automation of such processes can reduce transaction costs by 30-50% and increase the level of customer service through faster processing of requests and maintenance of customer files. In order to provide additional internal security requirements, the Kiwi Platform team has finalized the functionality of the encryption recognition service both on the Biorg side and on the bank side (integration with CRM).

Alexander Korobov, Director of Sales and Business Development, Biorg:

Financial institutions and banks are very receptive to AI-based solutions, which become a real competitive advantage in working with customers and an excellent tool for optimizing internal business processes. In 2020, we celebrate a real "boom" in interest in Beorg Smart Vision from banks and very much hope that partnership with such a strong player as QPlatform will bring us even more recognition and interesting projects.

In the era of digital transformation, the speed and convenience of service delivery becomes one of the main competitive advantages for financial institutions. That is why we strive to provide our partners with solutions that are easy to implement, do not require additional training of staff and remove the daily routine, allowing us to concentrate on profile tasks and customers. Beorg Smart Vision is an excellent tool in this regard. And we hope that banks will appreciate all its capabilities, "comments Maxim Avdeev, Director General of Kiwi Platform.

All work on setting up and scaling services based on Beorg Smart Vision through integration with SBI Bank is planned to be completed in the near future.