Robot "Zalina" from VS Robotics began work in North Ossetia

2020: Launch of the Zalina robot

December 28, 2020 Voice Systems Robotics (VSR, VS Robotics) reported that her robot Zalina began work in the Republic of North Ossetia-Alania. Voice assistant on the basis artificial intelligence will provide statistics on the number of cases, answer questions from subscribers about symptoms, the course of the disease, how to protect yourself and loved ones. The knowledge base, which is owned by the intelligent system, contains about 1300 questions and answers on the topic as of December 2020. COVID-19

Zalina is a castomized solution based on the flagship product of the robot operator, which is part of the Sber ecosystem line. The voice assistant, developed by the VS Robotics team for the call center of the single telephone line 122, is designed to automate the operation of the contact center and reduce the load on operators.

In this difficult year, the main task for us was to mobilize all resources for the development of demanded and relevant solutions. I am sincerely glad that the VS Robotics team was able to quickly respond to the request and implement a solution for the Republic of North Ossetia - Alania that helps to increase public awareness of the pandemic, "says Dmitry Teplitsky, head of VS Robotics.

The project was launched by the VS Robotics development team in a short time - during the week, a robot operator from VS Robotics was integrated to service the hotline 122 of North Ossetia. Now, by calling a short number, residents of this region can hear the voice of Zalina and get comprehensive information on coronavirus issues.