Technoserv upgraded the communications system for Mirogroup Resources

2021: Communications System Upgrade

On March 9, 2021, Technoserv announced the introduction of a unified communications solution for the domestic grain exporter, Mirogroup Resources (part of Demetra Holding).

The modernization of the telephone network was started by auditing the existing system, analyzing the call routing plan, fixing the settings of system and user functions, etc. Cisco Systems, one of the representatives in the field of network technologies, was chosen as the core of the unified communications system. Technoservom installed a software and hardware complex, configured system software, created a telephone exchange subscriber base with a single telephone numbering within the company. As of March 2021, integrator engineers installed a PBX with a capacity of more than 100 subscriber ports, and made full system redundancy.

The system IP telephony will allow employees of "World Group Resources" to communicate with each other and with partners using various types of channels and technologies: communications instant messages, video and. voice communication In addition, the company will be able to save on long-distance and international negotiations and significantly reduce the cost of servicing the communication network.

The creation of a unified corporate network of unified communications based on the current solution made it possible to increase reliability to a high level - up to 99.999%. In the context of the widespread spread of remote work, the reliability, efficiency, scalability of the internal communication system, the use of a large range of communication channels depends on the performance of the team, and even the profitability of the enterprise, "said Konstantin Pate, head of unified communications and contact centers of Technoserv. - We have extensive experience implementing turnkey projects in the field of corporate IP-telephony. The product competencies of leading manufacturers - Cisco, Avaya, Alcatel-Lucent, Polycom - allow us to develop optimal solutions for the specific tasks and budget of any customer.