Artproject (1C: CRM CORP)

2020

The following functions are automated:

• Management accounting and costing by ABCMonitoring and analysis of key performance indicators of the enterprise
  • Balanced BSC scorecard

• Data analysis and forecasting
• Consolidation of data
• Management accounting
• Customer Relationship Management (CRM)
• Inventory Management
  • Ordering buyers
  • Pricing, price lists
  • ABC/XYZ Sales Analysis

• Planning of sales
• Generation of payment receipt schedule
• Retail trade
• Record-keeping and storage of documents
  • Time & Attendance

• Accounting of contracts
• Work with citizens' appeals
• Order Vendors
  • Procurement planning

• Generate payment schedule for vendors
  • Mutual settlements with suppliers

• Accounting of business transactions on projects
  • Project planning
  • Automation of business processes

Work on adaptation of the model solution:

• The implementation of the software product made it possible to automate:
• Supply, Sales Management:
• Sales and purchasing planning
• Warehouse inventory management
• Customer Order Management
• Customer Relationship Management
• analysis of the trade turnover of the enterprise;
• price analysis and price policy management;
• Monitoring and analysis of trade performance and cash management;
• Accounting for commercial costs
• VAT accounting.
• Development of MVP
• Develop a release that implements the requirements of the second priority
• Development of Test Program and Methodology (IIR)
• Initial System Setup
• Acceptance Tests (IPS)

Maintenance:

• The platform and typical configurations "" 1C: Enterprise "" are updated, the state of the information base is diagnosed, archived copies are created
• Consulting on methodological issues of work with the "1C" program
• Technical consulting on 1C software products
• 1C: ITS preferential support issued
• Using the Internet version of ITS and the Internet services of ITS
• Individual or group training on ITS information system
• User support site access has been configured and verified users.v8.1c.ru
• Set up and check access to the Internet version of ITS and Internet services "" Ask a question on the consultation line 1C, "" "" Ask a question to the audience ""

Description

• The client has a combined configuration of UTVSK
• Store all communication information in one place
• Configured client qualification process using advanced properties
• Client segmentation configured
• Sales Business Processes Implemented by Product Category
• Client base processes are described and regulated
• Distribution of client base to cold\warm\hot
• The entire process from the first contact of the prospective buyer to the moment of purchase is displayed in the system.
• You can always see at what stage of the sales funnel the customer is, there is an impact on the closing speed of the transaction
• Getting information quickly: how your employees are currently doing, the ability to set group tasks for them through the system and check their effectiveness
• Sales Funnel Manager Performance Analysis
• Implementation of tasks in the context of clients
• Quickly get information about transactions without tasks, transactions with overdue tasks are visible
• sales forecast based on deals in funnel
• manager activity report
• Track the number of daily tasks performed by managers
• Tracking counterparties without deals
• viewing and analytics of the cause of customer failure
• possibility to determine lead inflow channel
• ability to evaluate the quality of advertising channels and campaigns
• Lead redistribution function (ability to transfer a customer to another seller)
• Manager Activity Report. Planning activities in such a way that there are as few action differences as possible for different stages of the funnel
• filter for new and current clients
• the ability to build different funnels. for example, for new customers and separately for existing customers
• assess the potential volume of transactions won and the benefits gained
• Registration of the process of preliminary interaction with the buyer and evaluation of the process performance
• Evaluating Sales Performance

The following works were performed:

• Customization and Implementation of Generic/Industry Software:
• Creating Interfaces and User Rights Sets
• Initial settings of standard/industry solution (program) to start record keeping
• Collection and analysis of customer requirements for the automated system
• Technical implementation of specific features of accounting and control in the automation system (adaptation)
• Integration with other 1C: Enterprise-based systems
• Work Milestones Planning, Work Scheduling
• Methodological support of specific features of accounting and control in the automation system (requirements for adaptation)
• Program/System Training:
• Customer Office Individual Training
• Customer Office Team Training
• Remote User Training
• Consulting on software selection and maintenance options
• Delivery of software products to the customer's office
• Installing Software on Customer Computers
• Sell Selected Software Products