Customers: Atlas Beton Moscow; Construction and construction materials industry Contractors: AKAM Product: 1C: TRAC CRMНа базе: 1C:Enterprise 8.3 Project date: 2016/08 - 2016/08
Number of licenses: 10
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2016
The following functions are automated:
The implementation of the software product has made it possible to automate the customer service department.
- Maintain the customer base.
- Sales Management.
- Statement of invoices and bids.
- Work time planning.
- Conducting consultations on the choice software and options for its support.
- Deliver and install the necessary software.
- Implemented integration with other automation systems.
- Personnel were trained to work with the program.
- You have set up and checked access to the Internet version of ITS and the Internet services of ITS.
- Advice is provided on methodological and technical issues of working with the program.
- Use of the software product "1C: Enterprise 8. CRM TRAC "allows the enterprise to work efficiently with the customer base, significantly reduce the processing time of applications from buyers and systematize them, effectively plan and monitor the work of employees