| Developers: | MMP-Informservice |
| Date of the premiere of the system: | 2016 |
| Technology: | BPM, ED |
Content |
Atach is a Russian system for managing business processes and electronic document management and corporate communications, which allows you to automate the entire range of tasks for working with documents - creating, coordinating, signing, issuing orders and monitoring their execution.
2021
Contract with "Krok" on promotion of SED "Atach"
The IT company Krok and the developer of the Atach document management system on June 23, 2021 announced the signing of a cooperation agreement under which they will jointly promote the solution to the market. According to the parties, the combination of technological expertise in the framework of the partnership will allow to offer a wide range of companies a product that meets the requirements of a digital enterprise.
SED "Atach" allows you to automate the entire range of tasks for working with documents. The product has an online chat for faster communication, a search service and the function of editing a document in a single window. Thanks to the application, managers can quickly coordinate and sign documents from anywhere and from all devices - PCs, tablets, smartphones running iOS, Android. Thus, the system optimizes the time of employees at all levels, especially top management, and allows you to monitor the execution of orders. "Attack" can be operated under almost any load and number of users, while the processing time of the operation in the system does not exceed 200 milliseconds, the developers say.
As of June, SED is used in more than 60 societies of PJSC MMK"," totaling more than 11,500 users and processes more than 2 million documents per year.
The developers of Atach and the specialists of Krok have many years of experience in cooperation in the field of information technology. The current partnership is an example of a model where experts join together to work on external commercial projects, strengthen each other's competencies in order to offer a competitive product to other customers.
 | "We have been actively collaborating with Kroc for many years. This is not just an IT contractor, but our full-fledged business partner. When the question arose who would help bring the Atach system to the foreign market, we knew with whom we would achieve maximum results. Kroc experts have extensive experience in implementing and supporting IT solutions and services for industrial industries. And on our part - a competitive product that simplifies the life of our customers and their employees. When developing the system, we took into account the real needs of users and the specifics of business processes of industrial enterprises, in particular the mining and metallurgical sector, "said Dina Bakhareva, head of the Atach product. |  |
The choice of a partner to bring the Atach product to the external market is based not only on the experience of cooperation, but also on the experience and expertise of Krok in similar projects: the IT company has been automating document flow in various industries for more than 15 years and has implemented more than 250 large projects. The company's portfolio includes services for the implementation and technical support of ECM systems (SED and document archives), EDO services, document designers, solutions for embedding mobile signatures, intelligent recognition and technical document management.
| | "Based on market analysis and the needs of modern enterprises, we realized how important it is to join forces in the framework of the Atach project. Many enterprises are working on their digitalization strategies, and in all there is a significant request to transfer back-office processes to digital format. Such a partnership gives us the opportunity to offer the market a product that takes into account the specifics of the complex business processes of the production enterprise and the high requirements for modern IT systems, "said Oleg Terekhov, Deputy General Director of Krok IT Company. | |
TAdviser SummIT 2021 learns how to accelerate business processes with IT
Head of ATACH product Dina Bakhareva at the "IT in Industry" section will present the case of the implementation of the system for managing business processes of electronic documents in the MMK Group of Companies. The development made it possible to double the speed up the movement of documents at the enterprise.
ATACH was created in 2016 as an alternative to the market's difficult-to-perceive tabular electronic document management systems. From the experience of CMI, the use of such SED slowed down rather than accelerated the harmonization of documents. Conceived as a simple and convenient tool, ATACH solved several problems at once: the refusal of managers to work in the system, the slow response and the interface difficult to study functionality. Top managers approved the system, began to save time on documents and received full control over the execution of orders.
11,500 users are connected to the system. During the pandemic, specialists transferred to remote operation continued to perform duties remotely, connecting to ATACH in a browser. Successful implementation of the product took place at Krasnetsvetmet OJSC and Bobrovsky Quartzite LLC.
In more detail about how there was an introduction of the decision on MMK the head of a product Dina Bakhareva will tell at the TAdviser SummIT conference on May 26. In private, you can find out how to improve the efficiency of employees of a large company at the# demoperational demonstration of the system.
From MMK to the open market. A new player is ready to enter the SED field
The experience of successful development of corporate electronic document management systems is always of particular interest. Automation of routine business processes is a kind of indicator of changes in the business culture, simplification of the company's internal processes and effective interaction with counterparties. All the more remarkable are SED projects tested not by innovative technology companies, but by industrial giants with a traditional approach to work processes. Such an example was the SED, created for the Russian enterprise - PJSC Magnitogorsk Metallurgical Plant, which includes more than 60 societies.
History and prerequisites of ATACH SED
In 1999, MMK PJSC introduced an electronic document management system based on IBM products. This system made it possible to automate processes, but did not function quickly enough and was inconvenient for managers. Users had to understand the complex interface of the program and remember the order of actions that were intuitively impossible to perform. It was easier for top managers to assure paper documents submitted by the secretary, because it was only necessary to sign.
Despite the continuous refinement and improvement of the previous SED, by 2014 the programme was completely overtaken by events, and the issue of replacing the system arose.
The main factor that prompted the transition to a fundamentally different solution was the actual refusal of most middle and senior managers to work in the existing program. Top managers explained that they took from 3, and sometimes up to 8 hours a day to perform standard routine operations (approval, issuance of an order, signing).
The new SED had the following objectives:
- help the manager understand the program: be distinguished by a simple and understandable interface;
- allow to work remotely: be able to sign, agree documents in 1 click from any device and from anywhere in the world;
- Accelerate routine processes - Any operations should not exceed 1 second.
At that time, none of the existing systems on the market could meet the listed needs.
The idea of creating a convenient electronic document management system for the needs of industrial enterprises in the metallurgical industry arose in 2016, this year is considered the founding date of ATACH. It took 4 months to create the first basic version of the product.
The initial project for implementation and testing was implemented in the MMK Group of Companies, one of the first users of the system was MMK-Pravo LLC, MMK PJSC Financial Management. The implementation of the SED was gradual and seamless.
The team focused on implementing the idea of ease of working with documents. The first processes that were transferred to the system: incoming and outgoing correspondence, service notes, orders, then - contractual document management. Each new process was created at ATACH, the former SED was a repository of "old documents" until the final transition. It took up to a month to connect one large enterprise. The entire implementation project lasted 10 months, during which time more than 60 MMK Group enterprises and about 11,500 users connected to the ATACH system.
In 2020, ATACH was introduced in Krasvetmet OJSC, the world's largest producer of precious metals and products, and in Bobrovsky Quartzite LLC, an enterprise for the extraction and processing of quartz materials.
Uniqueness of ATACH
ATACH was one of the first to introduce the electronic document management system as a SPA-based web application that works equally on PCs, tablets and smartphones without installing a desktop version and a mobile application. The SPA - Single Page Application architecture on the Angular framework was chosen as the technology. One of the first to use it was Vkontakte and Facebook.
SPA solves the problem of high speed: when moving from one section to another, unlike sites, the whole code is not loaded, but only a specific module changes. This ensured the speed of user switching between tasks and the ability to access the SED from anywhere in the world. Thanks to the application of this technology stack, the system allows tens of thousands of employees of the company to work simultaneously.
ATACH presented a new look at premium product support. Despite the availability of technical support, the user can independently understand the system using hints and predictive recommendations for selecting negotiation routes or document templates. The intelligent capabilities of the system are based on the experience of the user.
Speed
SED is a working tool that should be as fast as modern technology and modern lifestyle. The production performance of the enterprise depends on the speed of the SED response: if one of the important orders is "lost," "dependent," the company will incur major financial risks: for example, production will be delayed, which will result in increased costs.
The ATACH can be operated at any load and any number of users, while the operation time in the system does not exceed 200 milliseconds. In case of rejection, the SED notifies the developers before the user sees the delay.
In ATACH, speed is not a technical characteristic, but a function. So, in the MMK Group of Companies, the system successfully processes more than 2 million documents per year, as a result of which it allows you to accelerate document flow, and therefore meet targets.
Interface
For top managers of higher and middle-level companies, ATACH has demonstrated a revolutionary new approach to working with documents. Due to the most friendly and intuitive interface, the system serves as an assistant to the user in solving his problems. In ATACH, all the necessary information is in one window of the web application: on the left - orders or documents received to the head for approval, in the center - a document opened in the system without downloading, on the right - actions with it. Editing takes place online; the system also saves versions and allows you to compare them, as in a regular word editor, online.
The system notifies the user of new incoming documents or orders. All basic operations - creating a document, saving it, printing it, sending it by e-mail, creating notes for yourself or the performer and other actions are performed at the same touch. ATACH provides quick delegation and assignment of documents with further control of executive discipline, setting the deadline and withdrawal of tasks.
Smart Features
ATACH provides hints: the system itself determines the most likely performers for the task, offers a resolution and a deadline for execution, based on the "experience" of working with such tasks or documents.
To optimize the work of the office, ATACH as a modern electronic document management system provides the ability to download documents after streaming scanning and using bar coding.
Based on the analysis of the processes of working with standard documents of the organization, templates of various documents and their alignment routes can be created in the SED. This allows you to speed up the execution of the same type of operations and configure the system to the needs of users.
At the same time, the history of approval of documents is displayed in the form of a visual map, which indicates who worked with the documentation and when, the fact of approval or the reason for rejection.
It is also possible to leave notes (for yourself and the performer) - they are implemented in the form of paper stickers familiar to the look. The notes are informative and are visible only to specific people.
Flexibility in tuning and scaling
With workflow tools - flexible element configuration and logic - ATACH can easily adapt to your business processes. A layered system with a microservice architecture allows you to configure modern server components. Low-code allows the administrator to make changes without writing code.
ATACH can be integrated with third-party information systems using, API web services and. databases There are already ready-made solutions for,,, and 1C SAP Oracle E-Business Suite Active Directory crypto,.providers Cryptomissile defense Kontur.Diadok
New vectors of development
In 2020, the ATACH system was replenished with the Personnel EDO module and the possibility of cloud signing. Personnel EDO was implemented as part of a personnel experiment in accordance with Federal Law No. 122-FZ. In September 2020, the module was introduced in an IT company with 600 employees.
The Cloud Signing module is responsible for information protection. It allows you to sign documents with an enhanced qualified signature from tablets, smartphones and PCs through the mobile application MyDSS. ATACH is integrated with Crypto Pro and Loop Diadoc cryptoproviders.
Performance assessment
Many criteria are used to evaluate the effectiveness of workflow systems. The most indicative, important and easily "read" is the time taken to complete an operation.
At ATACH, each manager processes 150-200 orders per day, spending a minute for each, without the need to understand the functionality. Data from a survey of MMK top managers show that time savings compared to the previous SED are up to 2 hours per day.
According to the implementation experience, ATACH reduces the processing time of documents by three times compared to the previous SED established in the MMK Group of Companies, and also reduces the cost of storing documents by up to 90%.
About market prospects
The ATACH system is developing as a single information platform for the work of top managers for business communications within the enterprise and a tool for inter-corporate document management. The company plans to improve the product using modern artificial intelligence technologies.
ATACH entered the open market with three implementations. Having received excellent starting positions due to a number of large-scale projects and an impressive number of installations in the largest metallurgical holding, the creators of the product gained confidence in the high readiness of their solution for the industrial sector in the first place, and organizations of other industries that need to accelerate daily business processes. The basic functionality of the system meets the requirements of most customers. And the availability of customization tools allows you to adapt the solution or expand its functionality to suit the needs of a particular enterprise.
Interview with Dina Bakhareva, ATACH Product Manager
In April 2021, in an interview TAdviser Dina Bakhareva , the head of ATACH the Russian , a management business processes electronic document management and corporate communications system, told what qualities and "super-abilities" should be for electronic document management systems large industrial enterprises, what principles they should comply with, what are the main criteria for choosing and implementing such systems, what are the features of deployment EDMS within a giant enterprise and how can you evaluate the results of implementation. More details here. [1]
1999-2020
- 2021 - Electronic archive. Financial EDO
- 2020 - Cloud signing. Personnel EDO
- 2018 - ATACH. Commercial version
- 2016 - ATACH. Development and implementation
- 2014 - IBM Lotus Notes New version. Find another solution
- 1999 - IBM Lotus Notes
Functions and Characteristics
The speed of the system is one of the main differences in ATACH. The response time to any ATACH user action is only 200 milliseconds.
ATACH calculates the subordination hierarchy for documents.
Main functions for April 2021.
- Office-work
- Designer for new document types and routes
- Contractual Document Management
- Creation, negotiation, signing and storage of documents
- Orders and Control
- Issuance of instructions on documents and control of their execution
- Chat and follow-up
- Ability to communicate to all employees involved with this document
- Electronic digital signature
- Signature of documents by electronic digital signature (EDS)
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