The name of the base system (platform): | Artificial intelligence (AI, Artificial intelligence, AI) |
Developers: | MDG Group of Companies (Voice Technology Centre) |
Technology: | CRM ^ CRM - Loyalty Systems, PaaS - Platform As A Service - Business Platform as a Service |
Main articles:
Customer Engagement Platform is an intelligent platform for managing omnikanalny customer experience. It is a comprehensive product for large business, state structures and, outsourcing contact centers combining all the capabilities of products and technologies. TSRT
With its modular PaaS structure, Customer Engagement Platform combines the key functionality of today's customer interaction center.