M.Video-Eldorado introduces Crafter solution to optimize logistics processes

2021: Kick-off implementation of Crafter.Online

On April 20, 2021, Crafter Group announced the start of work on the implementation of its IT solution for the M.Video-Eldorado group, a retailer of household appliances and electronics. Crafter.Online allows you to optimize logistics processes, ensure transparent control of deliveries and deliveries of goods.

Integration of Crafter solutions with the customer's own IT systems provides the following capabilities:

• transfer orders and all necessary information directly to the digital platform,
• monitor status on all flights and monitor current flights online in the customer system,
• quickly order freight and more.

"Integration IT-systems fully automate routine manual operations on documents and processing of flight requests. Each stage of work will be accelerated, thereby freeing up staff time to meet strategic challenges. Possible errors due to the human factor are excluded. The logistics process is becoming transparent, which means it is safer, "said Vladimir Kresyun, Deputy General Director for Information Technology Development of Crafter Group of Companies.

"Every year M.Video-El Dorado, attracting partners, transports more than 3.2 million cubic meters. m. Goods, and the quality of these operations and the accuracy of deadlines directly depend on the IT solutions that we use. M.Video-Eldorado has been investing in IT systems supporting logistics processes for many years. In 2020, the logistics function of the Group successfully passed a stress test related to the pandemic, COVID-19 we were able to ensure an increase in sales in conditions of increased health safety requirements and a triple number of orders with home delivery. As part of the general digitalization of logistics business processes , we use both our own and partner solutions, as in the case of Crafter.Online, which allow us to speed up procedures, increase their transparency, reduce the burden on people, "said transport logistics Marina Zinovieva, head of the M.Video-Eldorado department.

Crafter.Online platform integration is possible with any ERP system used by the customer. At the same time, if the client does not want some data to be displayed on the platform (for example, the cost of the flight or the end point of the flight), they will not be displayed. The API configures the "data gateway" and transmits only the information that is agreed.