Contour and Navat: Customer Assurance and Risk Assessment Solution for 115-FZ in Oracle Siebel CRM

Main article: Defining Business Intelligence

2021: Customer Assurance Solution Presentation

The companies "Contour" and "Navat" May 17, 2021 presented a solution that allows you to automatically identify commercial, tax and compliance risks under the "anti-washing" law and global economic sanctions in Oracle Siebel CRM. Integration of "API Contour.Focus" and "Contour.Prism" will help accelerate work with tens of thousands of applications and reduce underwriting costs, noted in "Contour."

Customer information comes from more than 30 official sources in CRM. The company card is created automatically in the system, then a reliability report and a questionnaire with a risk assessment for 115-FZ are generated. This saves time on data entry and routine checks and allows you to quickly make decisions on incoming requests.

It is necessary to check customers for trustworthiness constantly, including after concluding a transaction. Now, thanks to integration, it is possible to monitor changes to the details and initiate their updating in the database without the participation of the user. The customer can also set up regular automatic mass inspections for all important criteria. For example, the beginning of bankruptcy or liquidation procedures, "said Daler Khairullaev, lead expert at API Kontur.Foca.

The search for individuals and legal entities on the sanctions lists of 30 countries, taking into account the 50% rule, helps avoid fines, blocking accounts, disconnection from SWIFT and secondary sanctions.

You can configure requisition routing, system behavior, and regular monitoring during contract execution according to customer requirements.

If bankruptcy, liquidation or high risk procedures under 115-FZ are identified, the system will block operations when concluding the contract. We give a "control panel" to financial monitoring, compliance, internal control and economic security services and help reduce commercial, tax and compliance risks to a minimum, "said Mikhail Axelrod, director of business development at Navat.

The solution will be useful for the construction and telecommunications industries, as well as for financial companies.