Customers: ESA-Processing Contractors: AKAM Product: AKAM: Trading Module for 1C: CRMSecond product: 1C: CRM. Module for 1C: ERP and 1C: KA2 Project date: 2020/11 - 2021/01
Number of licenses: 10
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2021
The following works were performed:
- Advice on selection software and options for its support
- Sell Selected Software Products
- Installing Software on Customer Computers
- Collection and analysis of customer requirements for the automated system
- The following functions are automated:
- Customer Relationship Management (CRM)
Maintenance:
- Paid contract 1C: ITS is executed
- Using the Internet version of ITS and the Internet services of ITS
- Set up and check access to the Internet version of ITS and Internet services "Ask a question on the consultation line 1C," "Ask a question to the audience"
Additional information on work performed and implementation results:
- automatic loading of tenders by filters (integration with Seldon tender platform is implemented);
- maintenance of a general list of tenders (including manual data entry);
- Tracking changes, target dates and tender statuses
- fixing of those responsible for tenders;
- Tender Staff Desktop (KANBAN Board)
- notifying employees and the manager of new tenders and urgent tasks;
- assignment of tasks and assignments to related departments and services;
- analytical reports on the analysis of tenders, sites and employees' work;
- an end-to-end process from the review of a new tender to the signing of closing documents and the return of collateral;
- On-demand or proprietary IT customization.
The extension "AKAM: TRADING MODULE for 1C: CRM" is independently connected by the user in "1C: CRM," ed. 3.0 (from version 3.0.17.25).