RSS
Логотип
Баннер в шапке 1
Баннер в шапке 2
Project

ESA-Processing (AKAM: Trading Module for 1C: CRM)

Customers: ESA-Processing

Moscow; Oil industry

Contractors: AKAM
Product: AKAM: Trading Module for 1C: CRM

Project date: 2020/11  - 2021/01
Number of licenses: 10

2021

The following works were performed:

  • Advice on selection software and options for its support
  • Sell Selected Software Products
  • Installing Software on Customer Computers
  • Collection and analysis of customer requirements for the automated system
  • The following functions are automated:
  • Customer Relationship Management (CRM)

Maintenance:

  • Paid contract 1C: ITS is executed
  • Using the Internet version of ITS and the Internet services of ITS
  • Set up and check access to the Internet version of ITS and Internet services "Ask a question on the consultation line 1C," "Ask a question to the audience"

Additional information on work performed and implementation results:

  • automatic loading of tenders by filters (integration with Seldon tender platform is implemented);
  • maintenance of a general list of tenders (including manual data entry);
  • Tracking changes, target dates and tender statuses
  • fixing of those responsible for tenders;
  • Tender Staff Desktop (KANBAN Board)
  • notifying employees and the manager of new tenders and urgent tasks;
  • assignment of tasks and assignments to related departments and services;
  • analytical reports on the analysis of tenders, sites and employees' work;
  • an end-to-end process from the review of a new tender to the signing of closing documents and the return of collateral;
  • On-demand or proprietary IT customization.

The extension "AKAM: TRADING MODULE for 1C: CRM" is independently connected by the user in "1C: CRM," ed. 3.0 (from version 3.0.17.25).