The organizing committee of the European Championship 2020 chose Satel as an IT partner in Russia

2021: Technical Support

On June 11, 2021, the first match of the European Football Championship took place. Technical support telecommunication and IT infrastrukturyorgkomiteta EBPO-2020 on soccer in Russia carried out a SATEL. This became known on June 25, 2021.

As part of the tournament, the company is responsible for IT - supporting the work of the organizing committee of the event. All work is done in the Service Desk information system, which is a single entry point for all employee requests. The program functionality allows you to register incoming calls, emails, personal calls to technical support specialists and provide prompt assistance in case of problems in the communication system.

The functional tasks of SATEL specialists include ensuring the uninterrupted operation of a single round-the-clock technical support channel for the Organizing Committee, providing video communication in video conferencing format, installing the necessary software and enterprise applications on all digital devices of employees, as well as quickly troubleshooting technical problems in case of their occurrence.

This is not the first experience of SATEL partnership with the organizers of large-scale sporting events, including in world football. Prior to this, the company provided support for the telecommunications and IT infrastructure of the Organizing Committee, as well as the creation and maintenance of the information security system of the 2018 World Cup and the 2017 Confederations Cup.

Ensuring the uninterrupted operation of corporate communication systems of the EURO 2020 organizing committee is a difficult and responsible task, especially during the period of coronavirus restrictions and the transition of all our usual everyday procedures to online, "said Arthur Aynetdinov, President of SATEL. - We gathered a team of the best specialists, in round-the-clock mode engaged in support of corporate information systems of the organizers of the Championship. It is important to note that in our area of ​ ​ responsibility not only work with data arrays and helpdesk for the employees of the organizing committee, but also work with the iron - setting up and synchronizing various equipment into a single network, troubleshooting, creating backup communication channels. It is important for us that the organizers of EURO 2020 chose SATEL as an IT partner, because this is not only a great responsibility, but also recognition of experience in working with similar international sports events.