| Developers: | Working Solutions |
| Technology: | Speech Technology |
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Main articles:
- Chat-bots Virtual interlocutors
- Virtual Assistants (Global Market)
- Speech technology: from recognition to understanding
Masha is a voice secretary service available on a mobile phone. The service will save them from telephone spam, and will also send decryptions of missed calls to Telegram.
2021
Pilot launch of virtual assistant "Masha" for Raiffeisen Bank clients
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How Masha works
If the customer does not pick up, drop, or the phone is unavailable, Masha receives the call and talks to the caller. Virtual Assistant is able to recognize voice trigers spammers and add a number to the block list. Customers can choose to automatically transfer calls from unknown numbers to Masha. Immediately after the end of the call Telegram , a transcript of the conversation will come to.
In order to set up the service, it is enough to answer several telegram bot questions, make the necessary settings according to the sent video instruction and make a test call. Masha pays great attention to privacy: call data is deleted immediately after sending a message.
As of June 2021, three paid tariffs are available as part of the service.
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