Otkritie Bank transferred support for the site's infrastructure to the Croke Cloud Services provider

2021: Transfer of site infrastructure support

Otkritie Bank on September 1, 2021 announced that it had transferred support for the infrastructure of the Krok Cloud Services site.

The competition for administration in the Managed service format of the infrastructure of the Otkritie Bank website, the test environment and the developer environment located in the cloud of a third-party provider was won by CrocCloud Services. Work has already begun. Thanks to the partner, Otkritie Bank reduced the burden on the bank's IT division and ensured the availability and reliability of the site's client services in 24x7 mode.

The distribution of the open.ru site infrastructure to the data centers of various providers allows Otkritie Bank to achieve a high uptime indicator for its services. Basic processes, such as configuring and starting virtual machines, deploying Kubernetes clusters, monitoring infrastructure, the open.ru site team prefers to outsource.

The business unit of the IT company CRIC began to provide Otkritie Bank with three technical support lines, reporting incidents and helping to prevent problems in the future. Otkritie Bank has received support in the form of required changes in the infrastructure and monitoring its performance in order to improve performance, launching customised installations of Kubernetes for complex IT development tasks.

We focus on the continuous development of client business services, including the site open.ru. The bank's task is to adapt it to the requirements of the market and make it more convenient for users. In the few years that we have used the outsourcing model, we have repeatedly verified the effectiveness of this approach, "said Maxim Gaybaryan, head of the retail systems department of Otkritie Bank.

Cloud infrastructure outsourcing is a trending topic. Often customers do not want to change the provider, since they are already used to working with it, or migration to another platform seems to them long and difficult. At the same time, independent effective support for such an infrastructure is costly. In such cases, attracting another player helps to relieve the burden of maintenance worries and get high-quality service. We provide such services not only in the clouds of Russian providers. We often administer platforms of foreign cloud service providers in the format of managed services, "added Maxim Berezin, director of business development at CRIC Cloud Services.