| The name of the base system (platform): | Artificial intelligence (AI, Artificial intelligence, AI) |
| Developers: | Chatme.ai (Chatmi Ai) |
| Technology: | RPA - Robotic Process Automation |
Main articles:
Chatme.ai Conversational Platform is a flexible tool for creating and deploying bots with AI, essentially an RPA designer for complex multi-system cases.
2021: Features of Chatme.ai Conversational Platform
According to September 2021, it is possible to create smart bots for customer support, HR, procurement, maintenance, marketing, etc., on the basis of the Chatme.ai Conversational Platform. Bots automate communication with customers and employees in 24/7 mode and accelerate the resolution of their problems.
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The ability of system integrators to configure without programming skills (no/low-code) allows you to reduce the cost and deployment time of projects. Thanks to built-in integrations, Chatme.ai organically fits into any working end-customer text communication infrastructure, without disrupting the established business processes - there are ready-made integrations with chat platforms Jivo, Edna, Zendesk, Livetext, Pact.im, Webim, CarrotQuest and ERP systems SAP, 1C, Bitrix.
The API can be integrated with any other system. Chatme.ai allows you to create, train, test and quickly integrate text bots with additional training during operation. The Chatme.ai uses neural network tools that allow you to collect chat bots based on unstructured user requests. Such chat bots based on neural networks automate up to 80% of incoming traffic.
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