MAKS-M switched to virtual PBX using Telfin

2021: Transition to VATS "Telfin. Office"

The MAKS-M company switched to the virtual telephone exchange Telfin. Office with the help of Telfin, who announced this on September 21, 2021.

At the first stage, the virtual PBX was connected at the MAKS-M central office. After that, MAKS-M advisory and dispatch centers in all regions of the company's presence switched to the use of a virtual PBX.

In addition, the fixed PBX of the MAKS-M head office and corporate cellular numbers are integrated with the virtual PBX.

The cloud telephony service ensured compliance with the uninterrupted unified standard of communication quality for all branches of the company and combined them into a common network. Integration with the virtual telephone exchange Telfin. Office made it possible to more efficiently process calls, analyze communications and work to protect the rights of citizens within the framework of compulsory medical insurance. " noted the Head of the Department of Telecommunications and Special Technical Systems of IC MAKS Igor Shaiko.

{{Quote'Telfin virtual telephony is not only profitable calls and reliable uninterrupted communication, which is easy to scale based on the individual requirements of each individual client. This is a full-fledged tool to increase the company's marketing efficiency, "commented Andrei Shamardanov, Telfin project manager. }}

The virtual telephone exchange Telfin. Office allows you to work with missed calls, collect feedback and analyze. data The virtual telephone exchange Telfin. Office for September 2021 unites more than 63 thousand users throughout, and Russia geographical reservation is provided data centers with the international level of security III. TIER