Customers: Vertex Pharmaceutical Company St. Petersburg; Pharmaceuticals, Medicine, Healthcare Contractors: Devicon Product: Personik AI Platform for HR ProfessionalsProject date: 2020/04 - 2020/04
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2020: Vert Employee Adaptation Digital Assistant based on Personik Platform
Every year, the company Vertex hires about 350 new employees, which implies a large amount of communications. To improve the adaptation process, a platform-based solution was created. Personik- Virtual Assistant Chat bot Verta - available messenger Viber in and developing in three directions: adaptation (automation of routine work using the taskbar, informing about upcoming events and collecting feedback), information (creating a corporate knowledge base), internal communications (newsletter).
As a result of the implementation, recruiters, managers and mentors began to save 23 working hours for each newcomer, new employees began to achieve 100% efficiency two working days faster, turnover was reduced by 2.48 percentage points.