| The name of the base system (platform): | Microsoft Dynamics CRM |
| Developers: | E-Consulting |
| Technology: | CRM, Call centers |
XRM Hosted (lease of XRM, hosting of XRM) - multilingual service Microsoft Dynamics CRM for the enterprises of any sphere of business. Main advantages of lease of XRM systems – a flexible payment system, dynamic number of users, lack of the capital investments, possible brevity of the project.
CRM first of all gives an opportunity to take the most necessary information from the customer base: at the time of a call on the monitor of the call center operator the card of the client which contains his personal data, the history of relationship with bank and information on contracts emerges. It allows to provide to the client the highest service level.
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