Visa and Russian Railways launched a face-to-face payment service in Sapsan train bistro cars

2021: Launch of face payment service in Sapsan train bistro cars

On December 17, 2021, Visa and Russian Railways announced the launch of a face payment service in bistro cars of high-speed Sapsan trains running between St. Petersburg, Moscow and Nizhny Novgorod. The service operates in test mode and will be launched in full by the end of the year.

To connect to the service, the passenger of the Sapsan train needs to install application OVISION on (smartphone versions are available for and) iOS Android and go through a simple check-in procedure. To do this, the buyer enters a number phone and saves faces by biometric data taking several photos. To make a purchase, you need to save your own and card - payment system emitent in the application bank. When a person pays on a Visa card, customers are given a 20% discount on the order.

Sapsan train bistro cars are equipped with special terminals, at which it is enough for the passenger to pay for the order to look at the installed one. camera In less than a second, the system takes several stages - on behalf of the identifications buyer until his verification for "authenticity" and making a decision on payment. Algorithm identifications OVISION analyzes about 100 million unique parameters and is tested for the volume bases of biometric registrations, amounting to more than 1 million persons as of December 2021, which ensures the correct operation of the service. Every day, 100 thousand people use OVISION technology.

The service is implemented on the basis of the OPAY solution - facial recognition technology from OVISION.

According to Visa, 46% of consumers consider biometric payments to be an easier way to pay and call them not only convenient, but also a more reliable way to protect personal payment data when paying for purchases. The possibility of payment using biometrics is becoming more popular among consumers and in demand from trade and service enterprises. We are sure that such a payment service, now available on high-speed trains, will make travel even more comfortable: passengers have the opportunity to pay for their order in a bistro car without using a smartphone or card, and also without resorting to cash, "said Yuri Topunov, head of the Visa products department in Russia.

Customer demand for service levels is growing all over the world. In order for services and services to meet the expectations of our passengers, it is necessary to constantly develop. We study international experience, analyze the wishes and opinions of customers. This digital service for paying for food services using biometric data of persons in bistro cars of the Sapsan train will speed up the payment process, make it easier and more convenient. We are confident that the new technology will give passengers more comfort and save time, "said Anton Petrov, head of the Directorate of High-Speed ​ ​ Communications - a branch of Russian Railways.