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Galloper CRM

Product
Developers: EXTERNET, group
Date of the premiere of the system: February, 2008
Last Release Date: May, 2010
Branches: Information technologies,  Consulting, including managerial and personnel,  Light industry,  Logistics and distribution,  Mechanical engineering and instrument making,  Office equipment and office accessories,  the Food industry,  Polygraphic activity,  Advertising, PR and marketing,  media, TV and broadcasting,  Insurance,  Construction and the industry of construction materials,  Telecommunication and communication,  Consumer goods,  Trade,  Electrical equipment and microelectronics
Technology: CRM

Galloper CRM is a simple and convenient Customer Relationship Management System for sales departments, necessary:

  • at implementation of the concept of CRM
  • during the inefficient work of managers (for example, still in Excel)
  • at loss of a contact information and difficulties in recovery of the customer interaction history
  • in the absence of the mechanism of accounting, control and the analysis of sales and customer relations
  • for sales growth and increase arrived to qualitatively new level

Implementation even already gives to the free version of the Galloper CRM system effect. Treat exclusive features of the personal version of Galloper CRM:

  • Automatic drawing up the schedule of contacts of the manager – managers not only do not forget to call important Clients and Customers, but also, according to reviews, manage to make 30% more. Galloper CRM – only in the class Customer Relationship Management System, allowing to set the algorithm of drawing up the schedule first of all to call there where the probability of the transaction is higher - it considerably increases sales.
  • Simplicity and usability – usually setup is not required at all, just downloaded and at once began to work. If you have individual requirements, then fine tuning and implementation in 3 days, any resistance is possible from managers, training in only 15 minutes. Galloper CRM, one of the few systems in the class which allows to do setup of a card of the customer accounting under any business.
  • Effective accounting – information is never lost (even at dismissal of the manager), and the unique method of information display about the Client on one screen provides fast recovery of history and features of relationship with this client, including telephone recording. In other CRM systems information is spread on numerous tabs.

Enhanced capabilities of the multi-user version include additional benefits for the management:

  • Consolidated statements – tracking of effectiveness and quality of work of managers, identification of weak points on the system of sales, permanent improvement of efficiency of customer service.
  • Marketing reports – the analysis of sales, Clients and Customers in different cuts.
  • Complex automation – lack of losses at routine, the organization of work with the single database of all managers including who are territorially deleted from other offices or from the house. Integration with 1C, it is not necessary to train managers to use 1C now in general - all data are synchronized.