Customers: Bravo, Azerbaijan Contractors: Crystal Service Integration Product: Crystal Service: Set RetailProject date: 2020/06 - 2021/12
Number of licenses: 683
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2022: Set Product Trading Automation
On February 9, 2022, the company CSI announced that the supermarket chain Bravo had updated the cash register solution - now the cashiers of all stores in Set Retail the chain work on touch boxes in a system whose interface has been translated into Azerbaijani language. With the replacement of the cash desk ON retailer , he solved several problems at once: he stabilized the exchange between data internal IT systems, received additional tools for shares, marketing and due to an open API implemented system, he can connect services for business development. The first pilot is for facial recognition payment using the Smile Pay service.
The Bravo network includes stores of several formats, totaling, as of February 2022, 683 cash registers. The previous cash software ceased to meet the requirements for the speed of implementation of functional changes - they were looking for a solution that is easy to scale, guarantees stable data exchange with other IEs, and is constantly developing. He was offered at CSI. The project started in 2020 and, despite the language barrier and serious pandemic restrictions that fell on the circulation stage of the system in chain stores, CSI specialists, together with Bravo representatives, prepared and implemented.
The decision is localized under local fiscal law, and also - for the first time for CSI - completely translated into another language. integrated ERP Set Retail с GOLD. To support the script sales electronic engineers at the box office, installments were added integration to the local. bank
Employees note a convenient interface. Cash desks work steadily, data on goods and prices are loaded without interruptions, the number of incidents to the support service has decreased. Set runs on free components, which saves money on the purchase of Windows licenses and antivirus.
The built-in loyalty unit Set Retail contains mechanics from the practice of large retailers and fully covers the needs of Bravo in the implementation of marketing initiatives. The retailer already uses the "restriction service" - a tool that controls how many times the action worked. This simplifies the settlement with suppliers, eliminates overspending of goods and abuse by employees and buyers - for example, when implementing social programs. Bravo has a discount program for pensioners and persons receiving social benefits.
During the general modernization of processes, the network also launched an online store in 2020 - in just 3 weeks by specialists of the Moscow company AdinAdin.
Solutions and services from the Set line fully support the retailer's development strategy.