VTB Bank (Pega Platform)

2019

Pre-Decision Credit Process for Medium Business Segment

Participation in the automation of the credit process for the segment "Medium business at the stage" Before the decision "for Moscow and the Moscow region.

Project Results:

• Automation of internal document flow between bank subdivisions as part of application review;
• Automated operational control over the passage of credit applications according to the steps of the process;
• Automation of reporting based on credit application data and actions of credit process participants;
• Reduction of direct unit costs;
• Work routes for all subdivisions are formed;
• A single data entry is generated;
• Automatic document generation is implemented.

Project timeline: 2018 - 2019

Credit Pipeline for Medium Business Segment

Participation in the automation of the credit process for the Middle Business segment: automation of the examination of the credit application, the formation and approval of credit documents, and the issuance of funds.

Project Results:

• Create a single work environment that brings together dozens of IT systems;
• Automated process of transaction tracking, transaction monitoring and contract closing;
• 40 integration interactions with different systems;
• Automated operation of users of 16 departments;
• Internal reports on the activities of the units are automated;
• Automated processes of SLA control of bank employees;
• Increase customer satisfaction by accelerating and making the process transparent;
• Reducing the bank's costs of issuing loans;
• Reduce operational risks by minimizing manual data entry;
• Reduce paperwork.

Project term: August 2017 - December 2019