Beanfield has chosen Ribbon Connect to accelerate communication in Microsoft Teams for business

2022: Implement Ribbon Connect to accelerate communication with Microsoft Teams

On February 17, 2022, Beanfield Metroconnect, the owner and operator of a fiber network in Toronto and Montreal, a provider of real-time communication software and optical network solutions for IP networks for service providers, enterprises, and critical infrastructure sectors, announced that Beanfield was the first Canadian communications provider to use Ribbon Connect for Microsoft Teams Direct. This service allows Beanfield to connect Microsoft Teams to the local telephony infrastructure and provide its customers with an easy way to integrate the capabilities of the telephone system.

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"We want to simplify connectivity for business customers and make communication fast. We also offer a wide range of collaboration services - technology delivers performance no matter where customers work. Ribbon has provided us with a proven Microsoft Direct Routing solution that allows us to significantly expand our market presence and helps customers seamlessly integrate advanced communication services with Microsoft Teams, using hosted voice service in their class. Using Ribbon Connect technology, we can provide a full collaboration experience based on Microsoft Teams, which includes telephone services for business, " told by Dan Armstrong, founder and CEO of Beanfield

"We are pleased to expand our multi-year collaboration with Beanfield and help the company gain an even greater competitive advantage. Now customers will be able to provide telecommunications services to Beanfield companies that are used to working in Microsoft Teams. Beanfield helps customers justify the money invested in the Teams application: employees are securely connected and can interact with each other from anywhere in Teams desktop and mobile applications, " told Dave Shier, Ribbon Vice President of Sales in Canada

Ribbon Connect for Microsoft Teams Direct Routing is a cloud-based service that securely connects current phone lines to the Microsoft telephone system. The solution is optimally suited for implementation in the Teams application and offers integration capabilities that enable the application to work with existing PBX/telephone systems. This enables organizations to use some elements of the legacy system in parallel with Teams and manage business processes until they are fully migrated.

The Ribbon Connect solution, delivered per user per month, allows organizations of any type to scale up or down according to usage, including due to seasonal changes in the workforce or fluctuations in the business environment in industries where demand and externalities affect the workforce.