MR Group (Virtual Control Room Ujin)

2022: Implementation of the Ujin Virtual Control Room service

On March 31, 2022, MR Group announced the introduction of the Ujin Virtual Control Room service, which not only automates work with customer applications, but also ensures the receipt of applications directly from the equipment.

Previously, the management organization learned about the problem with equipment and engineering systems by indirect signs or in connection with the appeal of residents. We have developed a service based on the Ujin platform - "Virtual Control Room." It allows you to respond to emergencies quickly and even prevent them. The system creates a request from the equipment "here and now" and displays it on the manager screen with high priority. reported Alexey Yuzhakov, co-founder of Unicorn

As of March 2022, most residential complexes of the company have a single digital standard, combining all intercom phones, parking lots, wickets, elevators and other management services into a single digital environment. Virtual control room - a service that will further optimize the quality of life of residents of MR Group projects, help optimize the resources consumed and prevent various utility incidents. said Alexey Obukhov, Executive Director of MR Group

The first pilot to implement the Virtual Dispatch service was Filigrad LCD. The MR Group facilities under construction are already at the construction stage connected to the UJIN platform in order to ensure the operation of digital services for residents, and in the near future they will all be connected to the service for the Criminal Code, which will allow the developer to objectively monitor and analyze their work.

LCD Filigrad

Imagine that the building itself reports an emergency: the system forms an application, appoints an executor, monitors the progress of its execution. Artificial intelligence can replace several employees - we automated processes. It is very valuable that the first project in which the Virtual Control Room will be implemented was the object of our partner, MR Group. commented by Alexey Yuzhakov