Hisense French Door Refrigerator

2022: Recall of defective fridges due to falling doors

On June 9, 2022 Hisense , she announced the recall of her the French French Door Refrigerator fridges due to the risk of injury to users using them. The company identified four reports of minor injuries.

Consumers reported that the hinges on their refrigerators broke, causing the doors to be loosened or disconnected completely. The U.S. Consumer Product Safety Commission noted that Hisense received a total of 139 reports of doors loosening or detaching.

Hisense recalls defective fridges over falling doors

Refrigerators worth $1.5 thousand had a model number: HRF266N6CSE and sold exclusively by the American retail company Lowe's from August 2020 to February 2022 and have serial numbers from C2020050100001 to C2020123109000. The model and serial number can be found inside the refrigerator above the water dispenser. The company said in a statement that if the doors work normally and do not sag, the user can continue to use the refrigerator carefully, carefully opening and closing the doors.

If the user noticed that his device is included in the recall, then he can request service through the manufacturer's recall portal or call the Hisense Recall Hotline by calling 1-888-497-1189. The licensed service technician will be able to fix the problem in about 45 minutes, but the company warns that the appointment can take four to six weeks, depending on the number of service requests received and the availability of technicians in the region where the user lives.

The company said in a statement that if the doors work normally and do not sag, the user can continue to use the refrigerator carefully, carefully opening and closing the doors.^[1]

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