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Логотип
Баннер в шапке 1
Баннер в шапке 2

Business of the File

Product
Developers: Inversion
Technology: CRM

Business type: Retail business, Wholesale business, Universal business, Non-financial organizations

"Business of the File" is flexible tools for the organization of global accounting of all real and potential clients of bank and creation of the single database. A system will allow to organize the distributed structure of an institution, storage, the analysis of various information on physical persons and legal entities and access to the database with differentiation of access rights and depths of the analysis. Taking into account the maximum integration with other products of production of Inversion a system gives unique opportunities on operational consolidation of all data on clients and implementation of uniform point of entry on customer service.

Four reasons of maintaining Business of File

  • You will be able to make more justified management decisions and to minimize client risks.
  • You will provide succession of management at the new level.
  • You will be able to implement in practice the concept of customer-oriented approach in creation of a system of customer relations.
  • You will increase sales of banking products.

Distinctive system performance:

  • Creation and maintaining uniform reference book of physical persons and legal entities, not only clients of bank, but also potential clients, partners, users, etc.
  • Work of any front office employee and client manager through a single window of the choice of the client with the subsequent providing access on all financial services.
  • Synchronization of data with the reference books containing information on clients and partners in different products of Inversion. Including when conducting the selected retail and card business in the InvoRetail/InvoCard System.
  • Import and export of reference books of clients from different third-party subsystems with conducting communications in what subsystems and with what identifiers data on clients are stored.
  • Uniform base for geographically distributed multifilial structure.
  • Control of the entered data on the connected reference books by terrorists, base of the lost and invalid passports, etc.
  • Installation of different relationship types between physical persons and legal entities with maintaining history of these communications.
  • The analysis of the communications and search interconnected and affiliates.
  • Automatic formation of groups of affiliates.
  • Possibility of grouping by the set criteria.
  • Maintaining an unlimited number of additional attributes with a possibility of their independent expansion and setup.
  • Maintaining contact history and negotiations with clients. Implementation of the CALL functions – the center or integration with already used bank.
  • Integration with the system of sending SMS and E-mail messages.
  • Maintaining calendar of events, formation of reminders.
  • Storage of the different scanned documents with their any grouping. Integration with the product "ABBYY Input of documents" for scanning and storage of identity certificates.
  • The complete and configured audit of actions in a system.
  • Multistage differentiation of access rights.
  • It is implemented, both two-level architecture "Client-server", and three-level with the application server.

Compatibility with products

Database server:

  • Oracle Standard Edition One 10g
  • Oracle Standard Edition 10g
  • Oracle Enterprise Edition 10g

Application server:

  • Oracle iAS Forms and Reports 10g
  • Oracle iAS Enterprise Edition 10g

OS and Platforms of servers:

Workstations: