Gazprom Equipment uses Telfin virtual meeting rooms for meetings

2022: Introduction of virtual meeting rooms

On October 19, Telfin announced a project to implement Virtual Meeting Rooms for online meetings of Gazprom Komplektatsiya LLC employees. As a result, the customer's specialists, being anywhere in the Russian Federation, received a stable and high-quality connection, and the company's management decided on the issue of holding remote meetings, moderating speeches and discussions and fixing agreements.

The company was required to ensure regular online meetings with geographically distributed offices "scattered" throughout the Russian Federation and operating in different conditions in terms of technical support and communications.

The key requirements for the solution for organizing virtual meetings were the reliability and quality of communication, since many of the company's employees: in the work remotely regions of the Far North, at facilities oilgas constructions and without a constant stable IP channel. Therefore, the service, as well as videoconferences the common ones, did not messengers meet the requirements, since they all need a stable one. Internet Moreover, these solutions did not meet safety standards.

We needed a solution to connect analog and digital users, including mobile telephony. We were looking for a service that would allow us to connect specialists from different regions to meetings, adjust the number of listeners right during the call, moderate discussions and keep minutes of meetings, - commented Oleg Omelchenko, head of the information and management systems department of Gazprom Komplektatsiya LLC.

Telfin Company offered "Virtual Meeting Rooms," developed on the basis PBX "Telfin. Office" of and telephone numbers. provider This solution allows you to create meeting rooms and schedule meetings, maintain and store meeting records, record those present and manage the composition of participants, moderate discussions, giving the floor to certain speakers. In addition, the proposed solution also allows you to form protocols and other commission documents, deciphering the texture of the online meetings.

We have at our disposal a number of virtual meeting rooms from Telfin, which fully suit us in terms of functionality at the moment. In addition, Telfin specialists are developing the service taking into account our wishes, complementing it with new functionality. I should note that an important factor in choosing in favor of the contractor was not only a customer-oriented approach to solving our problems, but also the fact that the platform on the basis of which virtual meeting rooms were created was included in the register of domestic software, - commented Oleg Omelchenko, head of the information and management systems department of Gazprom Komplektatsiya LLC.

During the implementation of the project, Telfin divided the work into two stages. The first stage with the implementation of the basic solution based on the PBX "Telfin. Office" has already been put into commercial operation at the customer's enterprise. The second stage is the provision of a more customized version of the existing Telfin service within the Telfin.Office virtual PBX. Today the company is starting development as part of the second stage of implementation, - commented Ivan Pavlov, project manager at Telfin.