| The name of the base system (platform): | ELMA BPM Suite |
| Developers: | Elma (Elma, Intelligence Lab, BPM Practice) |
| Technology: | ITSM - IT Service Management Systems |
Main article: IT Service Management (ITSM)
The ELMA Service Desk module is designed to organize customer support and maintenance services. It includes an external client interface for quickly sending cases and an internal operational interface for processing incoming requests.
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