| Customers: VolgaTelecom Nizhny Novgorod; Telecommunication and communication Contractors: Without involvement of the consultant or not data Product: Call center - Construction projects and upgrades of call centers and contact centersProject date: 2010/06 - 2010/11
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In the summer of 2010 the VolgaTelecom operator announced putting into operation of the new interregional contact center (CC). The contact center of the operator is located in Saransk (Republic of Mordovia). The design capacity of new CC is expected 200 thousand addresses a day. At the time of opening subscribers of the company in the Republics of Mordovia and Mari El, the Penza Kirov, Ulyanovsk regions, the Udmurt Republic could use services of interregional contact center of JSC VolgaTelecom. Centralization of services of other branches "VolgaTelecom" is going to be completed by November, 2010.
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