MTT has significantly improved the virtual PBX

MTT JSC, a provider of intelligent business solutions, has significantly updated the cloud-based PBX (VATS) - one of the key products that helps the business increase efficiency and increase sales without additional equipment and configuration costs, integrates with any IT systems and allows you to achieve maximum functionality and flexibility of the services used.

All MTT cloud solutions are Russian development using domestic software, the server infrastructure is located in Russia, which guarantees customers stable and reliable operation of the company's services.

In the new version of VATS, in addition to the basic functionality, MTT offers customers a number of additional features:

• speech analytics;
• Tools for Sales and Service Departments - Queuing, Call Back Ordering, and Quality Assessment
• Placing the VATS in the loop of the customer's IT infrastructure (on-premium);
• Integration with 50 + CRM systems
• georeservation to improve solution reliability;
• Call and employee schedules and other tools to improve the quality of service and improve the efficiency of business processes.

MTT is developing a virtual PBX, taking care of companies of any size: from self-employed to large corporations, - commented Ramil Bikkuzhin, General Director of MTT JSC. - The transition to a new platform allows us to flexibly adapt services to the needs of a particular customer, thanks to which we expect to multiply the subscriber base in the medium and small business segments, as well as get double-digit revenue growth through the implementation of individual settings for large customers.