Microsoft disconnects Ozon from Word and Excel due to bypass purchase of licenses

At the end of May 2023, it became known that Microsoft had disconnected Ozon from office software. According to Kommersant, citing its source, this happened due to the purchase of licenses by bypass.

According to the newspaper, Microsoft has deprived Ozon employees of access to Word, Excel, Teams, Outlook and its other services. The interlocutor of the newspaper says that the company after that switched to free analogues - Telegram, Zoom and Google Meet, but the main problem is related to the mail service, since almost all the data was stored there.

Ozon disconnected from Microsoft services

Everything broke, and it is impossible to fix it, only to transfer it to local servers, which the programmers are now busy with, - said the informant.

A source of the publication in one of the IT companies supplying foreign software said that Microsoft has the ability to pinpoint and disable any user of its services.

Often, the corporation may not pay attention to small companies that bypass its services, but it can easily turn off an organization that employs more than 10 thousand people, he said.

We did have problems accessing some of Microsoft's office services. Access to the key has already been restored, there is no significant impact on the work of employees. To communicate internally, we use other software that is not developed by Microsoft. We understand the reasons for what happened, "Ozon said in a statement on May 26, 2023.

The company assured that the marketplace uses only Microsoft licenses purchased through an official partner of the company. To communicate with customers and sellers, the company uses its own CRM and other communication channels. Customers continue to order goods and receive them at points of issue and couriers, sellers continue to work in their personal account and make shipments to warehouses, agents of points of issue - to work in their system, accepting and issuing orders, Ozon emphasized.^[1]

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