Developers: | Mototelecom |
Technology: | Call centers |
CallBack Mototelecom™ is the system allowing to reset automatically connection and to make callback to the subscriber (first of all - mobile), saving, thus, on corporate communication.
Specific Features:
- The number of at the same time executed scenarios of callback is not limited
- Routing of calls by the smallest cost provides significant economy on corporate communication.
- The web interface compatible to all widespread browsers creates program and platform independence and provides secure access to system management from any computer.
- At commission of callback different intellectual functions, such as switching to the IVR menu, avtomatichseky readdressing of calls, creation of queues on directory numbers, connection with a voice mailbox, etc. are available.
- Detailed reports form in the form of tables or diagrams and allow to obtain various statistical numeric and qualitative data by the set parameters.
- CallBack Mototelecom™ can use any kinds of telephone communication: An IP telephony, the PSTN through E1 or analog connections.