| Developers: | EXaudios Technologies |
| Technology: | Call centers |
MagInify Assistant defines an emotional status of the person who called contact center. From first seconds of a conversation a system will recognize different nuances in intonation of the client and reveals the hidden motives leading him. Based on this information, the operator can adapt more precisely in the right frame of mind the client and with bigger efficiency to perform sales or to carry out service, leaving about itself an optimum impression.
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