CityDocs.Ru

CityDocs.Ru – the project, unique for 2010. For the first time citizens received a set of services allowing free of charge, independently (without services of commercial intermediaries) and without errors to fill in application forms, forms, receipts for receiving state services. On the website http://www.CityDocs.Ru it is possible to download programs which not only provide all necessary information on an order of submission of documents, but also help to fill out necessary documents for providing in state agencies.

Whether state services will become more available? - To us bothered to guess about it, and ourselves developed service using which it is possible to prepare independently a document package for giving in state bodies, without addressing services of intermediary firms. Upgrade "from below" - here is how we call it.

On the website services for preparation of documents are open for registration of the car in traffic police, execution of the purchase and sale agreement of the vehicle, receiving, exchange or recovery of the car driver license. In the nearest future the list of services will be added with a possibility of preparation of documents for obtaining the international passport and the Schengen visa. In plans of developers – expansion of number of services: independent preparation of documents will be available to users of CityDocs.Ru to receiving practically any state services. Now a basic set of services is available free of charge.

"A considerable part of questionnaires, statements, forms for giving in state agencies is made in such a way that the ordinary person just cannot fill them correctly, without having made any mistake, and intermediaries use it, - Alexander Semyonov, the CEO of developer company says. - About 50% of citizens at document creation use previously services of intermediaries who fill in forms, application forms, receipts, etc. It is correct fill in the application form for receiving, for example, international passports can only 25-30% of citizens and that not from the first! At the same time rules and an order of filling constantly change and if you did not make a mistake today, it does not guarantee correctness of filling of documents next time: you will submit them, and they to you will return – all this a waste of time, forces and money. And receipts on payment of state services? Not only the commercial intermediary organizations, but also departments of Sberbank render paid service in filling of receipts – to independently enter all data without errors very difficult".

Market assessment

According to Corus Consulting, now in St. Petersburg about 10 specialized commercial centers "helping" with document creation for very considerable money work only in a design of vehicles and car driver licenses. The commercial organizations "help" to make about 600 thousand registration actions a year. The average cost of similar commercial service - about 1000 rub, thus, the size of the market of commercial registration services – about 600 million rubles a year (without exchange of car driver licenses and checkups). Services in insurance (insurance companies return to businessmen-registrars up to 40% of the cost of the insurance policy of the CMTPL), to the receipt and volume similar "trifles" like photos are added to these amounts.

One billion more rubles in "cash desk" of commercial registrars give international passports, in their year in St. Petersburg about 600 thousand are made out. The rate for the correct filling of documents - about 1500 rub Besides, is services in receiving "acceleration". The market of the help in collecting of documents for receiving other services of FMS – invitations to foreign citizens, permissions to temporary residence, visas, registration, work authorizations – "costs" about 2 billion rubles a year.

Still approximately the market of document creation for receiving state services in such structures as FRS, FTS, ULRR (license and allowing activity, security structures) is estimated at 5 billion rubles a year.

State services will become more available

At the CityDocs.Ru project, according to Alexander Semyonov, two main objectives: provide to citizens right information where when and how to process the relevant document and to help quickly and without errors to fill in all necessary application forms, questionnaires, receipts for giving in state agencies and also to facilitate to state structures documents acceptance, to increase the speed of their processing.

"In the long term, all documents which the user will fill out through CityDocs.Ru can be supplied bar code. In departments of office-work of state agencies will be to deliver readers of barkod enough significantly to accelerate processing of documents, - the CEO of Corus Consulting emphasizes. – The staff of organizations should not transfer data from the statement to the database manually: the bar code will be read out, and all data will be added to base automatically. We hope that this obviously profitable to state agencies and citizens service will be supported to the managements of different government institutions at the federal and local levels".

It is very simple to use service: the necessary program should be downloaded from the website and to install on the computer (OS of the MS Windows family are supported) then in the step-by-step mode to fill all necessary fields, using reference books and hints of a system. CityDocs.Ru also checks correctness of filling of fields. The final document can be saved or printed for providing in the necessary instance which address, contact telephone numbers and working hours will also prompt CityDocs.Ru. Employees of a system constantly monitor all changes in rules, contents and the regulations of submission of documents in state agencies, changes are reflected in services. Therefore on the website CityDocs.Ru it is noted that programs are provided to the user for the term of 30 days – if the application downloaded from the website earlier of its field for filling is used and reference books can already become outdated.

"Our software product is constructed on the interface which was created for the operators entering large volumes of data in base, - Alexander Semyonov says. – For this reason "thick client" who it is necessary to install on the computer is used. On the one hand, it is not really convenient, but on the other hand - for the end user the risk is minimized to be mistaken at information input. Besides, as the application is installed on the client's computer, there is no problem of storage and personal data protection. At the same time we in plans have a development of web interfaces for all services CityDocs.Ru what the complex of actions for security since in this case Corus Consulting will already act as a personal data operator will be made for".

Investments into the project

The new project for developer company - still investment. According to Alexander Semyonov, investments into development of service at the moment make about 3.2 million rubles. Creators expect to monetize service due to advertizing on the website and commercial services for legal entities. Further it is going to scale the project on other Russian regions - Corus Consulting expects to become interregional Competence Center on implementation of electronic services of submission of documents in state agencies. Besides, creating applications for the separate industries, for example, for the insurance and financial markets is possible.

According to developers of service, CityDocs.RU there is an example of service approach to the relations of the state with business and individuals. Today in government institutions any huge data array which are required for business and citizens was formed. "Electronic Russia" can be constructed much quicker if not only to implement large-scale projects "on top", but also to show an initiative "from below". A role of the state – in development of broadband Internet access in the whole country and in providing the legislation, and developer companies will be able independently to create useful web services which will be extremely demanded by the population and business. These services can be completely free, or be provided for the moderate payment comparable, for example, to the cost of the paper statement from the state registry. Anyway, the cost of use of services will be much lower than services of commercial intermediaries", - Alexander Semyonov emphasizes.