Customers: Danone (Danone Industry) Contractors: Jet Infosystems Product: Projects of IT outsourcingProject date: 2010/03 - 2010/09
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The Jet Infosystems company announced signing of the contract with Danone Industry company on provision of services on administration of servers and the MS SQL databases. The scheme of service provides rapid response to the customer's problems within fixed terms 24/7 and consultation of specialists of Danone company in Russia on any questions, work-related DBMS and the server hardware, says Jet Infosystems company.
The detailed audit of MS of SQL servers and software which is carried out by specialists of Jet Infosystems company became the main push to signing of the contract on outsourcing service. During inspection information was collected and the detailed report about system operation for a single time frame is made, its performance is analyzed, the current status is estimated. Audit revealed some "spaces" in the organization of process of administration of SQL servers which should be corrected.
"It is obvious that to admit to staff of the specialist of a narrow profile if it is not loaded for all 100%, it is inexpedient. In this case to address services of providers of outsourcing services more simply and the cheapest way. If to exercise in the choice of the supplier of similar services judgment, then risk to receive low-quality service practically comes down to zero" – Pobezhimov Sergey, the Chief information officer of Danone company in Russia noted.
Now the deleted administration is performed through the ciphered VPN communication channels. Specialists of Jet Infosystems company estimate system performance, reveal its threshold loadings, availability of information on the potential or existing incidents. Based on intermediate testing the report with recommendations about software updatings, configuration change of a system, etc. forms.
According to Andrey Geshel, the director of the service center of Jet Infosystems company, outsourcing services surely were fixed in the Russian market. "Comparing results of the last several years, it is impossible to tell that projects in this direction became significantly more. But customers ceased to be afraid to give specific sites of the business to the third-party companies and learned to browse benefit from external services in the long term", – he emphasized.