SOGAZ Intelligent Assistant for Health Management

The main articles are:

• Virtual Assistants
• Data mining Data mining

2023: Introducing an Intelligent Assistant to a Mobile App

SOGAZ has developed and implemented in its mobile application technology based on artificial intelligence, which allows you to quickly and accurately analyze symptoms, collects a primary history and navigates the user to one of the online medicine doctors of the ten most popular specialties.

95% of those seeking advice are already using the opportunities digital assistant to get qualified medical care quickly, anywhere and anywhere time.

The digital assistant allows the client to immediately sign up for a consultation with a specialized specialist, bypassing the appointment of a therapist, and reduce the number of personal visits to the clinic. After passing a short survey, the intelligent assistant will offer the patient available recording slots and transfer all the collected data directly to the profile doctor.

In some cases, the use of an intelligent assistant allows you to reduce the client's path from the first symptoms to consulting a specialist from 2-3 hours to several minutes. In addition, the technology allows you to reduce the burden on GPs and more effectively use the time at the appointment by pre-collecting the primary history.

The algorithm of the intellectual symptom-checker is based on the analysis of more than 3 million requests by insured persons under VHI and is regularly updated due to the constant analysis of requests for medical care.

As of September 2023, an intellectual medical assistant identifies symptoms and navigates the patient to doctors in 10 specializations: therapist, neurologist, gastroenterologist, ENT, cardiologist, pulmonologist, hematologist, ophthalmologist, allergist and urologist. Up to 80% of requests for online consultations fall on these doctors. If the patient needs the help of a specialist of another specialization, the intellectual medical assistant will offer the patient to sign up for a therapist or independently choose the desired doctor.

In the process of treatment, the client can take advantage of all the advantages of digital medical services in the SOGAZ mobile application: automatically receive test results from laboratories, instrumental diagnostic data, doctor's report and save them in an individual medical record. Based on the data obtained, the application forms an individual treatment plan with recommendations and reminders about the need for medication, repeated visits to the doctor and diagnostic procedures.

The image of a digital assistant that meets clients in the application is generated by a neural network.